Frequently Asked Questions

Everything you need to know about your journey to glass skin.

When will my order ship?

Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a tracking number via email.

What is your return policy?

We offer a 30-day return policy for most products. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.

Are your products cruelty-free?

Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.

Do you ship internationally?

Currently, we ship to the United States and select international destinations. Please check our shipping page for a full list of supported countries and delivery rates.

How can I determine my skin type?

We recommend taking our Skin Quiz or visiting our blog for a guide on identifying whether your skin is oily, dry, combination, or sensitive to ensure you choose the right products.

Are your products safe for sensitive skin?

Our formulas are developed with clean, non-toxic ingredients designed to be gentle. However, we always recommend patch testing a new product before full application.